— gbx London Archives - humanisethenumbers.online

Episode 164: Natasha Frangos, Managing Partner at HaysMac

Paul Shrimpling — Mon, 08 Jun 2026 09:56:02 +0000

It's rare to find a firm with 650 people and just two offices that is still privately owned – the sort of firm that private equity firms would give their right arm for.
It was therefore a great privilege to welcome Natasha Frangos of HaysMac onto the podcast. Natasha shares what's behind their 65% organic growth in the last four years, their sector-specific strategies, their commitment to and progression of their team, and their level of team engagement.
So why not go and dive into the podcast discussion with Natasha from HaysMac and scroll down the podcast’s episode page for the contact information for Natasha and for the additional, downloadable resources mentioned in the podcast.

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Episode 120: Jolawn Victor, Chief Growth Officer at Go Cardless

Paul Shrimpling — Mon, 06 Jan 2025 16:47:06 +0000

It’s sometimes easy to become distracted with the bells and whistles, the proactivity and the value-add of the way you serve and work with your clients and, as a consequence, you can lose the need, the essential need, of delivering brilliantly at the basics.
This podcast with Jolawn Victor, Chief Growth Officer of Go Cardless, got me thinking (and will likely do the same for you) about the basics around helping clients collect cash. She shares insights to help you and your firm become better at collecting cash, as it is one of the fundamental basics of running a healthy business – it’s the oxygen of the business. As everyone says, cash is king.
If you want to learn more and dive deeper into the insights shared by Jolawn, then listen to this podcast discussion with Jolawn Victor.

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Episode 83: Gary Turner, Investor and Board Member

Paul Shrimpling — Fri, 16 Jun 2023 15:24:51 +0000

When you get the opportunity to meet a leader, one that's been at the forefront of influencing and managing change across the whole profession because of his involvement in Xero, you grab it with both hands. It's a great honour to have welcomed Gary Turner, ex-UK lead at Xero, onto the Humanise The Numbers podcast to discuss growth, leading and managing change, the successful implementation of technology and how the balance between the importance of the team and the importance of clients plays out in every business, not just in accountancy firms. I'm absolutely certain you'll get something of deep and meaningful value from this discussion with Gary. I look forward to seeing you at the humanisenumbers.online podcast. Or if you prefer, go to your favourite podcast platform. I'll see you there. Please scroll down on this episode page for the contact information for Gary and the additional, downloadable resources mentioned in this podcast.

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Episode 75: Jolawn Victor – VP and GM, Intuit QuickBooks UK

Paul Shrimpling — Wed, 15 Mar 2023 09:58:23 +0000

What do you think it takes to run a fast-growing, leading technology business with 350 people across the UK?
In this podcast discussion with the UK General Manager of Intuit QuickBooks, Jolawn Victor, you'll hear Jolawn share a wide range of insights into what it takes, not only to run and lead QuickBooks in the UK, but also to run and lead a successful accounting business, drawing on her own and her team’s experience of working with many accounting firms.
It was a wide-ranging discussion with Jolawn, one I thoroughly enjoyed because of her open, transparent, candid approach to the discussion and her willingness to share insights on how to power prosperity, not just across the UK accounting profession, but on a global scale as well.
So why not join Jolawn and I on this humanisethenumbers.online podcast. Or, if you wish, go to your favourite podcast platform and you’ll find us there.

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Episode 59: Eriona Bajrakurtaj of Major’s Accounts

Paul Shrimpling — Mon, 29 Aug 2022 11:40:00 +0000

How does an accountancy firm’s leadership team – the whole team – radically change the use of software, processes and systems within their firm?
That’s a big question to unpack, but in this humanisethenumbers.online podcast discussion between myself and Eriona Bajrakurtaj, you'll hear how she has transformed the behaviour and performance of the people, as well as the effectiveness of the systems and processes, in her 19-person, 1600-client firm.
She and her team moved a thousand clients from one way of bookkeeping to another in just six months – a thousand clients in six months! This is a podcast definitely worth listening to if you are wondering how to approach change in your firm.
Listen in to hear Eriona describe her journey – starting as a 13-year-old bookkeeper in her father's accounting firm to transforming that firm later in life as Managing Director.
I hope you enjoy this podcast with Eriona as much as I did, and I hope you can take from the discussion insights that will help you humanise the numbers in your own firm.

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Episode 58: David Hassall of DH Business Support

Paul Shrimpling — Mon, 25 Jul 2022 13:54:00 +0000

It can often feel like pushing water uphill when it comes to getting your team to embrace the necessary changes to secure the future success of your firm. In our 20 years of working with accountancy firms, we’ve experienced this more often than not.
However, there are ways and means, techniques and processes that you can use to help your team want to change, to embrace change, so that it’s your team, and not you, which takes the lead in driving change. You can leverage and scale change in such a way that, not only do you secure a future firm, you get a firm that can thrive because there’s a whole team driving these initiatives.
This podcast was recorded with David Hassall, one of the founders of XU Magazine and an owner of a reasonably substantial accountancy firm as well. David shares some really powerful insights about recruitment, along with how to build stronger relationships with clients and how you get your team to embrace necessary change.
So why not join David and I on this humanisethenumbers.online podcast or at your favourite podcast platform and get these amazing insights from David Hassall.

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Episode 44: Vipul Sheth AdvanceTrack Outsourcing: Workflow

Paul Shrimpling — Tue, 08 Mar 2022 11:19:00 +0000

How do you transform your firm’s accounts production workflow so that you free up people's time whilst simultaneously building stronger, more meaningful, more valuable relationships with your clients?
In this Humanise The Numbers podcast with Vipul Sheth of AdvanceTrack Outsourcing, you'll hear Vipul share insights from the many dozens of firms with which he and his team work, specifically around the magic of one or two profound shifts, or profound little changes, in the way you look at and tackle production workflow, so that you and your firm can free up time for your people and still build stronger relationships with your clients.
I hope you'll enjoy the discussion I had with Vipul as much as I did, and I truly hope that you take on board the messages that he shares. I'm convinced, and I know because of the experience I have with other firms, that what he's talking about makes absolute sense and will deliver the results that you want for yourself and for your firm.

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Episode 39: Matt Flanagan of Bluehub

Paul Shrimpling — Mon, 10 Jan 2022 13:03:00 +0000

Why on earth, would you take a blind bit of notice of a technologist talking about Humanise The Numbers for an accountancy practice like yours?
Well, over the years, Matt Flanagan from BlueHub has built a reputation for really knowing his onions when it comes to the technology, but because he's helped so many firms install, implement, and habitualise technology across their firms, he sort of knows what differentiates the best firms from all the other firms in the profession.
So why not join Matt and I on this Humanise The Numbers podcast, and seek out the one or two things that you can implement in your firm, so that you transform the performance of your team, the performance of your firm as a whole, but also maybe even transform the performance of one or two of your clients too.
I hope you get a chance to listen to Matt, I loved the discussion. He's so down to earth, so practical, it's definitely worth a listen.

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Episode 37: Vipul Sheth AdvanceTrack Outsourcing

Paul Shrimpling — Wed, 01 Dec 2021 12:16:33 +0000

How do you Humanise the Numbers in your firm so that your people connect with the clients you work with in a much deeper way? So that as a result your clients are loyal to you, they buy more from you and they even recommend you more than they otherwise would have done?

In this Humanise The Numbers podcast with Vipul Sheth of AdvanceTrack Outsourcing, you'll hear Vipul share a number of insights from his experience of working with many dozens of firms across the UK and the rest of the world, about the small things, the little things, the valuable things.

Actually, they're not that small, because what we really talk about on the podcast is the obsession that builds in the health and the future success of your firm, which is connected to client relationships.

So why not join Vipul and myself on this Humanise The Numbers podcast and hear what he’s seen work in many of the firms he works with and see how you can improve one or two things so that you get the results you want, by literally Humanising The Numbers in your accountancy firm.

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