Episode 134: Stephan Meier Resources – Part Two

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You'd probably like to get your hands on a competitive advantage that would lead to the future financial success of your firm, an advantage that would enhance, or even transform, the results you're currently achieving.

But where do you go looking for that advantage?

Once upon a time in the world of work, it was all about a product advantage or, in the accountancy space, a service level advantage. But at the end of the day, an audit service from one firm is not dissimilar to an audit service from another. The same goes for payroll, for management accounts, and so on.

There is therefore not much of a competitive edge arising from products and services. So, instead of going product-centric, go client-centric. Become really focused on client care, on delivering a client experience that provides an advantage. We think that, in the accounting space, there's huge potential for an edge there.

What about the employee advantage? What if your team's ability to deliver work on time to a high standard and with a high degree of client care – ticking the client-centric box – is where a true advantage, a sustainable advantage, could be found?

In this podcast discussion with Stephan Meier, world-renowned author of The Employee Advantage, you'll be able to unpack – because Stephan does it for us – a large number of insights, ideas, and strategies that could ultimately deliver a competitive advantage to you and your firm.

https://humanisethenumbers.online/episode-134-stephan-meier-professor-and-author/

Please scroll down the podcast’s episode page for the contact information for Stephan and for the additional, downloadable resources mentioned in the podcast.

Tweets For This Episode 

1. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he discusses the four key motivators that can be applied in your business to give you an employee advantage.

2. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he shares the importance of establishing your core purpose to motivate your team.

3. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he shares his thoughts on the role which autonomy has to play in ensuring your team feel empowered and engaged.

4. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he discusses why it's important to ensure your team is not underutilised or overstretched.

5. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he talks about why social connection and a healthy working environment are vital for a successful team.

https://humanisethenumbers.online/episode-134-stephan-meier-professor-and-author/

LinkedIn Posts For This Episode

1. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author. Stephan identifies four core motivators that drive employee engagement and satisfaction beyond financial compensation. During this podcast, you will hear him go through each one in turn, breaking them down and sharing why they are vital components for having a motivated and engaged team.

2. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author. Stephan discusses his first motivator that drives employee engagement – purpose. He talks about the purpose as the 'why' of the business and how everyone must feel like they are contributing to something bigger than just themselves. For purpose to work, your people have to feel it. It has to be, not just their purpose at work, but also tapping into their personal purpose as well.

He shares a great NASA story about the janitor, a Unilever story about a workshop, and a remarkable story about how KPMG really tapped into the feelings of their people when they asked them to share their stories. This last story in particular demonstrates the need for people to be able to share how they feel in their own words.

3. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author. Stephan discusses his second motivator that drives employee engagement – autonomy.

He states that real motivation and engagement come from your team feeling empowered, trusted, and able to make their own decisions.

He describes the role of the manager, not as a micro-manager, controlling the employee, but as a coach, providing support, advice, and regular check-ins.

When your team know what they are doing, are clear on the boundaries, and can figure out a path themselves, engagement and motivation go up.

4. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author. Stephan discusses his third motivator that drives employee engagement – just right tasks.

This relates to a feeling that your skills are being optimised. Stephan shares a great story of his son reading for 30 minutes every day and how this challenge shifted when he was reading books that were just right for him.

In business, it's about the tasks being just right for the people that are doing them. When your skills are underutilised, if the role is boring, or when you are too stretched, frustration results.

The challenge with this motivator is that these 'just right tasks' are always changing as your people grow and develop.

Stephan talks about personalisation, the role of the manager, and the challenge of talent hoarding.

5. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author. Stephan discusses his fourth motivator that drives employee engagement – working together works.

This is about relationships and social connection.

Stephan talks about the effects of remote work and toxic work cultures, of intentional connection, and of the importance of shifting tasks around when teams are together to focus on work that can only be done as a team.

Stephan emphasises that team connectedness needs to be deliberate, planned, and structured to ensure the team make the most of the time they are together.

6. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author. Stephan discusses whether his four motivators are innate or if they can be learned.

He believes that all soft skills can be learned, but that how you approach this learning as an individual depends on whether you have a fixed or a growth mindset.

He shares a brilliant story of an A/B test in Turkey that proves soft skills can be taught and why, when managers improve these skills, team engagement goes up.

https://humanisethenumbers.online/episode-134-stephan-meier-professor-and-author/

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