Connect with Steve
1. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve discusses the importance to him and his team of their core purpose.
2. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve shares his thoughts on what improving lives really means.
3. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about asking the right questions and then really listening, and about conversations that go beyond the numbers.
https://humanisethenumbers.online/episode-148-steve-price-of-bwp-inspire/
1. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about leading with purpose, and he shares his own core purpose and why it forms the backbone of everything they do in his firm.
2. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve expands on what his core purpose means to him and the team and why they go beyond the numbers. He shares his thoughts on the importance of the Why question and why understanding the client on a personal level really does mean you can help improve their business, which in turn improves their life.
3. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about the changes he and the team made to the annual accounts review meeting with clients and why reframing this conversation has totally changed the client relationship. The conversation is now split into three sections: the past, the future, and what if... Steve breaks this down in the podcast and explains the impact it has had on both his team and their clients.
4. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve discusses the difference between a time/money conversation with the client and a feelings/emotion conversation.
5. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about asking simple questions in client meetings and how, when you choose the right words, really listen, and allow the client to talk on a deep and personal level, you unlock what is really going on in their lives. Steve shares his thoughts on the importance of understanding the client's personal goals, as they can be very different from person to person, and why checking in with your client can help keep them focused on that goal and provides an opportunity to help them if that goal should change.
6. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about the clients' reactions to the change to the annual accounts review process and how it took some clients a while to become comfortable with the fact that this was going to be a deeper conversation. Steve discusses why they don't just ask the simple questions and move on, why they try to peel back the layers to get right down to the core of what is going on with the client.
7. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about the difference between a transactional conversation and a relationship one and why, on many occasions, the client is expecting to have a transactional conversation about their tax bill and the payment date. To turn this conversation into a relationship one, Steve does a lot of prep work in the onboarding meeting so that they can ask the right questions and take the conversation to a place where they can really help clients and make a difference to their lives.
8. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve and Doug discuss the future of the accountancy profession and how it will be a balancing act between the technology side and the human side. There is a line and you need to decide where you want to be.
9. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about his client journey and why every new client conversation starts with the question 'What does success look like to you?'
10. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about the reaction a client has when they prepare a model for them of the difference a few small changes in their business could make to their lives.
11. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve shares why planning to exit your business, even if you do not want to at the present, is always part of the client conversation. There should not be a stigma attached to planning for this, whatever form it takes.
12. Listen to this Humanise The Numbers podcast with Steve Price of BWP Inspire. Steve talks about recruitment, the training and development of his team, and their 5-year development programme with its focus on soft skills and the team being more client-facing.
https://humanisethenumbers.online/episode-148-steve-price-of-bwp-inspire/
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Here is a soundbite of the interview with Steve