Connect with Tracy
1. Listen to this Humanise The Numbers podcast with Tracy Irwin, author, entrepreneur, coach and business mentor, as she talks about building meaningful relationships with clients.
2. Listen to this Humanise The Numbers podcast with Tracy Irwin, author, entrepreneur, coach and business mentor, as she discusses 3-tier pricing and why you should always have a middle price, just like Starbucks.
3. Listen to this Humanise The Numbers podcast with Tracy Irwin, author, entrepreneur, coach and business mentor, as she shares her insights about client responsiveness and setting high standards.
1. Listen to this Humanise The Numbers podcast with Tracy Irwin, author, entrepreneur, coach, and business mentor, as she discusses the importance of the relationships you have with your clients. Tracy shares why she feels the mindset of your client matters when it comes to connecting with them and fostering a trusted relationship. They have to understand that, as their accountant, you are there to help and advise, but they are the ones who are going to implement the changes and put the work in and will be held accountable if they don't. Tracy describes the accountant as a GPS system when the Business Owner has a plan - they know where they want to go and you help them get there.
2. Listen to this Humanise The Numbers podcast with Tracy Irwin, author, entrepreneur, coach and business mentor, as she talks about her 3 levels of service and her pricing model, and the difference that getting this right has made to her business. She shares how a well-known coffee franchise helped out in this regard.
3. Listen to this Humanise The Numbers podcast as Tracy Irwin, author, entrepreneur, coach and business mentor, discusses the challenges she has had with employees and why it is crucial to hire well. Tracy talks about the importance of new hires being, not just good at what they do, but a good fit with the values and ethics of your business, and why 'right person, right seat' is crucial to success.
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Here is a soundbite of the interview with Tracy Irwin