Connect with Dawn
1. Listen to this Humanise The Numbers podcast with Dawn Marriott, Hg Serial Chair, as she discusses the importance of change in your firm.
2. Listen to this Humanise The Numbers podcast with Dawn Marriott, Hg Serial Chair, as she shares the importance of understanding your data so you know what to measure.
3. Listen to this Humanise The Numbers podcast with Dawn Marriott, Hg Serial Chair, as she talks about the opportunities and challenges facing the accountancy profession.
https://humanisethenumbers.online/episode-122-dawn-marriott-hg-serial-chair/
1. Listen to this Humanise The Numbers podcast with Dawn Marriott, Hg Serial Chair. Dawn discusses the importance of the relationships you have with your clients and why the two best skills when it comes to building a trusting relationship are listening and asking great questions.
2. Listen to this Humanise The Numbers podcast with Dawn Marriott, Hg Serial Chair. Dawn talks about the importance of developing the people in your team so that you retain them. She also believes it is critical that their personal development focuses on advisory skills, relationship building and interpersonal skills, so that they can have proactive, empathetic and meaningful conversations with your clients and help take their worries away.
3. Listen to this Humanise The Numbers podcast with Dawn Marriott, Hg Serial Chair. Dawn feels that the CFO must represent the integrity of your firm, the moral compass, ensuring that you meet all the legislative and regulatory requirements. When it comes to challenging things in your business, this is one of the few areas that cannot be challenged.
She does believe, however, that you can challenge processes, conversations with clients, training, education and use of technology, because all these things are primed for continuous improvement. Dawn calls it evolution and revolution.
4. Listen to this Humanise The Numbers podcast with Dawn Marriott, Hg Serial Chair. Dawn talks about the importance of your data and why you need to understand it so that you can decide what you measure in your firm. And this is not just your financial data, but your team and client numbers as well.
Dawn believes you need to start with:
- what do I measure?
- how do I do it?
- how accurate is it?
Only when you understand this can you begin to humanise your numbers.
5. Listen to this Humanise The Numbers podcast with Dawn Marriott, Hg Serial Chair. Dawn talks about her rising stars group and the importance of personal development. This is reflected in the the subjects she teaches through experiential learning, subjects such as:
- How to run a rock star meeting
- How to ask open questions
- How to give feedback
Dawn believes that when you invest in your people, they are more likely to stay with your firm.
https://humanisethenumbers.online/episode-122-dawn-marriott-hg-serial-chair/
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Here is a soundbite of the interview with Dawn
