Connect with Stephen
1. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued, as he talks about the importance of a core purpose to the success of his firm.
2. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued, as he shares why he only works with certain clients.
3. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued, as he discusses his firm's six core values and how he has given them teeth.
https://humanisethenumbers.online/episode-129-stephen-paul-managing-director-at-valued/
1. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued.
Stephen talks about his firm's core purpose throughout this podcast and the difference that establishing it has made. It has changed the way he connects with his team and his clients and the way he feels about himself.
He discusses how your firm is the tool to give you the money and the life you want and, when you understand why you are in business and the purpose behind the why, then you are more motivated to do the work to deliver that life.
2. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued. Stephen shares his three ideal client types and why they are important to him and his team.
They will now only select clients which fall in to these three types. They turn down work if a potential client is not the right fit, as the 'wrong client' can have an effect on the way the team works.
3. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued. Stephen shares his firm's six core values and how he has used team feedback and client reviews to ensure that everyone is living them.
4. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued.
Stephen talks about his firm's Client Advisory Board and why feedback from his clients is vital. These sessions with his clients are not across a table in a meeting room – they will instead go for something to eat or for a walk. Stephen believes this gives greater permission to both sides to have an honest conversation. He is looking for honest feedback, both good and bad, because even negative feedback can result in a positive change.
5. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued. Stephen shares his struggles with mental health, imposter syndrome and not feeling good enough. He acknowledges that sharing his story is very powerful when it comes to talking to his clients.
Stephen is open, honest and vulnerable, which means that a client can relate to him. They are able to form a connection, which builds the relationship and makes the client realise that Stephen has had his own issues in the past and can help them in the future.
6. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued. Stephen discusses the importance of systems and processes to his firm, as well as how he uses technology.
He shares the app stack he currently has and how he will only use other apps if they are beneficial to the client. The key question he asks his clients is 'what keeps you awake at 3am?’
7. Listen to this Humanise The Numbers podcast with Stephen Paul, of the accountancy firm Valued. Stephen discusses the constant tug of war between one's work life and one's life away from work and the struggle to find a balance. He shares his own 'non-negotiables'.
https://humanisethenumbers.online/episode-129-stephen-paul-managing-director-at-valued/
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Here is a soundbite of the interview with Stephen