Episode 133: Stephan Meier Resources – Part One

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You'd probably like to get your hands on a competitive advantage that would lead to the future financial success of your firm, an advantage that would enhance, or even transform, the results you're currently achieving.

But where do you go looking for that advantage?

Once upon a time in the world of work, it was all about a product advantage or, in the accountancy space, a service level advantage. But at the end of the day, an audit service from one firm is not dissimilar to an audit service from another. The same goes for payroll, for management accounts, and so on.

There is therefore not much of a competitive edge arising from products and services. So, instead of going product-centric, go client-centric. Become really focused on client care, on delivering a client experience that provides an advantage. We think that, in the accounting space, there's huge potential for an edge there.

What about the employee advantage? What if your team's ability to deliver work on time to a high standard and with a high degree of client care – ticking the client-centric box – is where a true advantage, a sustainable advantage, could be found?

In this podcast discussion with Stephan Meier, world-renowned author of The Employee Advantage, you'll be able to unpack – because Stephan does it for us – a large number of insights, ideas, and strategies that could ultimately deliver a competitive advantage to you and your firm.

https://humanisethenumbers.online/episode-133-stephan-meier-professor-and-author/

Please scroll down the podcast’s episode page for the contact information for Stephan and for the additional, downloadable resources mentioned in the podcast.

Tweets For This Episode 

1. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author. Stephan discusses the importance of the right culture and working environment.

2. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he talks about leading with intention.

3. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he shares his thoughts about the changing expectations of employees.

https://humanisethenumbers.online/episode-133-stephan-meier-professor-and-author/

LinkedIn Posts For This Episode

1. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he talks about how to make your workplace more human, as well as why this needs to be part of your business strategy. When you focus on putting your employees first, your firm will become more successful. 

2. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author. Stephan believes that the numbers of your firm are important, yes, but behind the numbers are the humans and, as leaders, you need to care about whether your team are engaged and motivated. If your team are not engaged, you won't hit the numbers, your clients are not served well, and your firm suffers.

3. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he talks about the employee focus at Costco in the US. Costco care about their employees, including all the front-line workers. Staff turnover is low, they pay well, the sales per square foot are higher, people spend more, and customers are loyal. Listen here to learn how Costco have got it right.

4. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he discusses the mindset shift needed to foster the right culture in your firm. He references a quote from Jeff Bezos and examples at both Amazon and Toyota of the importance of always wanting to be better.

5. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he shares his thoughts about how employee expectations are being affected because of the speed of change and the demand for everything to be done immediately.

6. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he discusses the changes in organisational structures and how they might affect the engagement of your team. The old top-down structure does not generally build an engaged and motivated team. Now, Stephan sees that the flatter, more agile business structures operate with greater success, because they create an innovative environment and empower their people.

7. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, as he shares his thoughts about why your team are motivated by much more than money. While creating an employee-centric working environment can be hard for the leaders and managers in any business, when you do it, and do it right, its gives you an edge over your competition.

8. Listen to this Humanise The Numbers podcast with Stephan Meier, Professor and author, where he talks about leading with intention and creating an environment of trust and psychological safety.

Making time for your team does not happen by accident; to do it right, you have to plan it and be intentional about it.

https://humanisethenumbers.online/episode-133-stephan-meier-professor-and-author/

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