Connect with Darren
1. Listen to this Humanise The Numbers podcast with Darren Glanville of Fathom on the importance of clarity and confidence when dealing with business owners.
2. Listen to this podcast discussion with Darren Glanville of Fathom and what the word 'transformational' means to him.
3. Listen to this podcast with Darren Glanville of Fathom on why the key to any good conversation is asking great questions.
1. Listen to this podcast with Darren Glanville of Fathom as he talks about Fathom's purpose - that they exist to provide clarity and confidence to business owners.
He discusses what this means to him and to his team when they are working within the accountancy profession and with business owners, and he explains how their firm's purpose drives them to help accountants use the arbitary numbers to provide their clients with the knowledge about their business, allowing the owner to work with the accountant to plan their future.
2. Listen to this podcast with Darren Glanville of Fathom as he discusses the importance of asking the right questions, asking better questions, and how real change starts with peeling back the layers of the onion.
He recognises that this is hard for many accountants to do and that there is sometimes a reluctance to ask questions that may generate an unknown response.
Darren tells a great story about Business Development courses and salespeople and believes we are having a full circle moment - listen here.
3. Listen to this podcast with Darren Glanville of Fathom as he discusses the importance of interconnecting people, platforms and processes.
You need to have the right people, properly trained on the relevant platforms, who follow the correct frameworks and processes to ensure that they’re delivering what the customer wants. Sometimes this means providing something that the customer didn’t know they wanted until you delivered it!
Darren believes that building the skill and building the process are joined at the hip - listen to the whole podcast here.
Here is a soundbite of the interview with Darren Glanville