1. Listen to this Humanise The Numbers podcast with Conrad Ford and Sophie Hossack of Allica Bank as they discuss the importance of their OKRs (Objectives and Key Results) and how they use them to stretch themselves and their team.
2. Listen to this Humanise The Numbers podcast with Conrad Ford and Sophie Hossack of Allica Bank as they talk about how and why the cross-functional teams work in their business.
3. Listen to this Humanise The Numbers podcast with Conrad Ford and Sophie Hossack of Allica Bank as they discuss the importance of 'Moments of Truth'.
https://humanisethenumbers.online/episode-96-conrad-ford-and-sophie-hossack-of-allica-bank/
1. In this Humanise The Numbers podcast with Conrad Ford and Sophie Hossack of Allica Bank, they discuss the importance of building relationships. Tech is important, but the vital component of any relationship is the human interaction. They discuss what banking was like in the past in contrast to what it is in today's world. Building a relationship with a real person or working with a relationship manager just does not happen anymore. At Allica Bank, they are seeking to change that.
https://humanisethenumbers.online/episode-96-conrad-ford-and-sophie-hossack-of-allica-bank/
2. Listen to this Humanise The Numbers podcast with Conrad Ford and Sophie Hossack of Allica Bank as they discuss their OKRs (Objectives and Key Results) and their sub-OKRs. Conrad talks about how their OKRs are transparent to the whole team. He says that they don't necessarily expect to hit them all, but they use them to stretch themselves and the wider team. Conrad and Sophie both discuss the importance of tying the OKRs of the business to the work done by every member of the team, to ensure that they know that what they are doing really matters.
3. Listen to this Humanise The Numbers podcast with Conrad Ford and Sophie Hossack of Allica Bank as they discuss the importance of hiring and retaining the right people. They acknowledge that recruitment has become more difficult, but it has been crucial to the success of their business. Listen to Conrad share some interview techniques and find out what their superpowers are.
https://humanisethenumbers.online/episode-96-conrad-ford-and-sophie-hossack-of-allica-bank/
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Here is a soundbite of the interview with Conrad Ford and Sophie Hossack.