Episode 97: Paul Richmond Resources

0  comments

Guest Details

Connect with Paul

Promo Video Link

Short intro video for this podcast episode

Episode introduction copy

What happens when you put two business leaders, both of whom serve the leadership and management teams of accounting firms, into a podcast discussion? Well, you end up with a bit of a fireside chat, a very candid fireside chat, that unpacks a number of key issues influencing the success of accountancy firms.

In this Humanise The Numbers podcast discussion with Paul Richmond of theGrogroup, you'll hear Paul and I chewing the fat, but also diving deep into topics such as client grading, exiting clients, KPIs and building a leadership team that really drives the future of an accountancy firm forward.

If you're interested in seeing two competitors – I don't necessarily see us that way, and I don't think Paul does either – sharing thoughts and ideas on how to transform the results of accounting firms, then listen to this podcast.

Tweets For This Episode 

1. Listen to this Humanise The Numbers podcast with Paul Richmond of theGrogroup as he shares why a CRM system, when used right, can make a massive difference to your firm.

2. Listen to this Humanise The Numbers podcast with Paul Richmond of theGrogroup as he discusses the rebadging of psychological safety.

3. Listen to this Humanise The Numbers podcast with Paul Richmond of theGrogroup as he talks about the importance of client deselection.

https://humanisethenumbers.online/episode-97-paul-richmond-of-thegrogroup/

LinkedIn Posts For This Episode

1. Listen to this Humanise The Numbers podcast with Paul Richmond of theGrogroup as he discusses CRM databases and the difference they could make to accountancy firms if they were extensively used to track client calls, visits and discussions, including their importance when used across departments as a knowledge database. He strongly believes that they would not only save time and money, but that they are a massive opportunity for improving the relationships you have with your clients.

2. In this wide-ranging discussion with Paul Richmond of theGrogroup, listen as he shares some interesting stories, including what happened when one accountancy firm started tracking strategic conversations with clients, how a secretarial pool did not work and why client selection and deselection is a vital part of the future of your accountancy firm.

3. Listen to this Humanise The Numbers podcast with Paul Richmond of theGrogroup and hear him discuss the importance of constructive conflict and difficult conversations in your accountancy firms, as it shows that you have a committed team that cares about the work they are doing. It's how you handle these difficult conversations that really matters.

https://humanisethenumbers.online/episode-97-paul-richmond-of-thegrogroup/

Embed Code For This Episode

<div id="buzzsprout-player-14396647"></div><script src="https://www.buzzsprout.com/1164563/14396647-paul-richmond-of-thegrogroup-speaker-consultant-and-coach-advisors-to-the-profession-series.js?container_id=buzzsprout-player-14396647&player=small" type="text/javascript" charset="utf-8"></script>

Soundbite for this episode

Here is a soundbite of the interview with Paul Richmond

Tags