Episode 120: Jolawn Victor Resources

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It’s sometimes easy to become distracted with the bells and whistles, the proactivity and the value-add of the way you serve and work with your clients and, as a consequence, you can lose the need, the essential need, of delivering brilliantly at the basics.

This podcast with Jolawn Victor, Chief Growth Officer of GoCardless, got me thinking (and will likely do the same for you) about the basics around helping clients collect cash. She shares insights to help you and your firm become better at collecting cash, as it is one of the fundamental basics of running a healthy business – it’s the oxygen! As everyone says, cash is king.

If you want to learn more and dive deeper into the insights shared by Jolawn, please scroll down the podcast's episode page for the contact information for Jolawn and for the additional, downloadable resource mentioned in the podcast.

https://humanisethenumbers.online/episode-120-jolawn-victor-chief-growth-officer-at-go-cardless/

Tweets For This Episode 

1. Listen to this Humanise The Numbers podcast as Jolawn Victor, Chief Growth Officer at GoCardless, discusses why the opposite of stress is trust.

2. Listen to this Humanise The Numbers podcast with Jolawn Victor, Chief Growth Officer at GoCardless, as she discusses the benefits of an automated Direct Debit system and why some think it's too good to be true.

3. Listen to this Humanise The Numbers podcast with Jolawn Victor, Chief Growth Officer at GoCardless, as she outlines the challenges that accountants face when it comes to trying to move clients onto a Direct Debit payment system.

https://humanisethenumbers.online/episode-120-jolawn-victor-chief-growth-officer-at-go-cardless/

LinkedIn Posts For This Episode

1. Listen to this Humanise The Numbers podcast with Jolawn Victor, Chief Growth Officer at GoCardless, as she discusses the importance of trust. Jolawn once heard someone say that the opposite of stress is trust. It causes stress when you lack trust in a person, system or process. GoCardless works because it reduces the stress of collecting or chasing payments, and it replaces this stress with reliability and certainty. To listen in to the discussion, click here.

2. Listen to this Humanise The Numbers podcast with Jolawn Victor, Chief Growth Officer at GoCardless, as she shares the challenges of moving clients onto an automated payment system, especially if they have never used one before. Paul and Jolawn talk about the difficulties of getting clients to conform to a new system, what makes a 'good' or 'bad' client and how bad clients can take up most of your time.

3. Listen to this Humanise The Numbers podcast with Jolawn Victor, Chief Growth Officer at GoCardless, as she discusses value-based pricing. Jolawn shares a great story about the simplicity a pivot table can bring and believes that the value of something is not necessarily the price, but what it is worth to the client. She believes that value-based billing with the right payment collection platform is a winning combination.

4. Listen to this Humanise The Numbers podcast with Jolawn Victor, Chief Growth Officer at GoCardless, as she shares her views on the importance of selling a lifestyle to your clients. She shares a lovely story about showing her parents around some assisted living spaces and how the salesperson, rather than starting with transactional details, began by asking them emotional stories to build up a relationship. She believes that, when you seek to understand your clients on an emotional level, you are much more likely to succeed.

https://humanisethenumbers.online/episode-120-jolawn-victor-chief-growth-officer-at-go-cardless/

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Soundbite for this episode

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