Episode 60: Andrew Jordan Resources


Guest Details

Connect with Andrew

Promo Video Link

Short intro video for this podcast episode

Episode introduction copy

If there are two things that ultimately, fundamentally influence the success of your accounting firm, it's your firm's ability to retain and recruit the right people and build your team and to recruit and retain the right clients.

So, it was a real pleasure to welcome Andrew Jordan of Connect 4 onto a podcast discussion where we actually unpacked, thanks to Andrew's experiences at BDO, his experiences of establishing Fathom in the UK (the KPI reporting tool, Fathom), and his experiences of founding and growing Connect 4 in the UK.

Andrew shares some brilliant insights into building client relationships and therefore building the loyalty clients have for your firm, their willingness to stay, to buy additional services and also recommend you and your firm, but also how your approach to client relationships has a serious impact on your ability to retain and therefore probably recruit new high quality team members.

So why not join Andrew and I on this humanisethenumbers.online podcast and see what you can take from it and apply it to your firm, so that you can help transform and grow the success of your firm.

Tweets For This Episode 

1. Listen to fascinating Humanise The Numbers podcast with Andrew Jordan from Connect 4 on the importance of building the relationships with your clients.


2. How does the relationship you have with your client directly affect your ability to be able to recruit and retain the right people for your team?


3. Having great relationships with your clients and building client loyalty can not only make you a more attractive firm to work for but can transform the success of your firm too...


LinkedIn Posts For This Episode

1. In this review you'll hear me sharing the highlights of a fascinating discussion with Andrew Jordan of Connect 4. Andrew discusses his past work experiences and how they have helped him understand the importance of client relationships, client loyalty and client retention and how these things make it easier for you to attract the right people to work in your firm... Listen here


2. Listen to this podcast discussion with Andrew Jordan of Connect 4. Andrew and I discuss segmenting your client portfolio and what ACV and LTV are. Andrew talks about the importance to your firm of investing in your client relationship and how regular meetings, both face to face and online can help strengthen the relationship so that you can have proactive future focused meetings and discussions with your clients that ensure future gain for both them and you.


3. Listen to this Humanise The Numbers Podcast with Andrew Jordan of Connect 4. Andrew discusses the importance of accountants making the leap from not just dealing with the accounts prep, tax and compliance but also to working with clients in all aspects of their business and building a relationship that means you can be instrumental in helping them achieve their business and personal goals.


Embed Code For This Episode

<div id="buzzsprout-player-11004834"></div><script src="https://www.buzzsprout.com/1164563/11004834-andrew-jordan-of-connect-4-business-development-and-technology-series.js?container_id=buzzsprout-player-11004834&player=small" type="text/javascript" charset="utf-8"></script>

Soundbite for this episode

Here is a soundbite of the interview with Andrew Jordan