Episode 90: Robert Fiford Resources

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Short intro video for this podcast episode

Episode introduction copy

It can't be easy to transform an accountancy firm from one that's charging clients £200 a month to one that's charging clients in excess of £1000 a month.

It can't be easy to grow, from scratch, an offshoring team out in the Philippines – from zero to ten team members in just twelve months.

And it can't be easy to approach, on a really personal level, every one of your 30 team members across two locations and ensure that every one of them gets what they want out of working in your practice.

That's what Robert Fiford of djca accountants has done and, in this Humanise The Numbers podcast, he shares how he's done it. I found this discussion wide-ranging, as Robert has so many insights to share.

I hope you enjoy this discussion as much as I did and I hope you can take away one, two, three, or possibly even six or seven, high-value elements of this podcast.  

Tweets For This Episode 

1. Listen to this fascinating Humanise The Numbers podcast with Robert Fiford of djca accountants as he discusses the value of KPIs.

https://humanisethenumbers.online/episode-90-robert-fiford-md-at-djca-accountants/

2. Listen to this podcast discussion with Robert Fiford of djca accountants as he shares the meaning of emotional intelligence in his firm.

https://humanisethenumbers.online/episode-90-robert-fiford-md-at-djca-accountants/

3. Listen to this podcast with Robert Fiford of djca accountants and hear Rob discuss the importance of his offshore team.

https://humanisethenumbers.online/episode-90-robert-fiford-md-at-djca-accountants/

LinkedIn Posts For This Episode

1. Watch this review of a fascinating podcast with Robert Fiford of djca accountants. Rob has grown his firm by learning how to bring in the right people, the right habits and the right KPIs, instilling the right culture so that the main focus for all of his team is the client experience.

Listen to this podcast here:

https://humanisethenumbers.online/episode-90-robert-fiford-md-at-djca-accountants/

https://vimeo.com/854966197?share=copy

2. Listen to this podcast discussion with Robert Fiford of djca accountants. Rob talks about the reasoning behind creating an offshore team in the Philippines and the difference their focused work has made to the work being done by his firm as a whole. Having this team offshore is not for cost savings - Rob sees it as an academy, one that only started a year ago and which now has 10 team members and 3 or 4 currently in training. Discover how this smaller team has created more credibility and reliability in the work being done by the team as a whole.

https://humanisethenumbers.online/episode-90-robert-fiford-md-at-djca-accountants/

3. Listen to this Humanise The Numbers Podcast with Robert Fiford of djca accountants. Rob talks about the importance of key goals for each of his UK team members and the respect he has for their goals, however different they may be. His commitment to his team's happiness and development is clear. Listen to a great story of one team member who just wants to finish on time.

https://humanisethenumbers.online/episode-90-robert-fiford-md-at-djca-accountants/

Embed Code For This Episode

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Soundbite for this episode

Here is a soundbite of the interview with Robert Fiford

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